Effective Date: 6/26/2024
Introduction
At Chelsea Method, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use the Chelsea Method app ("App"). By using our app, you agree to the terms and conditions of this policy.
1. Information We Collect
We collect various types of information to provide, improve, and customize our services:
1.1 Personal Information:
1.2 Non-Personal Information:
2. How We Use Your Information
We may use your information for the following purposes:
3. Third-Party Services
We use several third-party services to enhance your experience and analyze app performance. Your data may be shared with these services under strict confidentiality and security measures. The third-party services we use include:
3.1 Google Analytics: Used for monitoring and analyzing app usage to improve our services.
3.2 Mixpanel: Used for tracking and analyzing user behavior within the app.
3.3 Facebook Pixel: Used for advertising and targeting relevant users on Facebook.
3.4 Tiktok Pixel: Used for advertising and targeting relevant users on Tiktok.
3.5 Firebase: Used for cloud messaging, app performance monitoring, and real-time database.
3.6 Uscreen: Used for managing video content and user subscriptions.
3.7 Drip: Used for email marketing and managing email lists.
3.8 Crisp: Used for live chat support and customer service.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our app. Cookies help us understand user behavior, preferences, and improve overall user experience. You can manage your cookie preferences through your device settings.
5. Data Security
We take your data security seriously and use various measures to protect your personal information, including:
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal data:
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our app and updating the effective date. Your continued use of the app after such changes indicates your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@chelseamethod.com Address: 11 W Orange St., Tarpon Springs, FL, 34689
Thank you for trusting Chelsea Method with your fitness journey. We are committed to safeguarding your privacy and providing you with the best possible experience.